Customer Satisfaction Guaranteed
We want you to love what you purchase from Holly Touch. If something isn't right, we’re here to help.
Return Eligibility:
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Items must be returned within 7 days of delivery
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Products must be unused, in their original condition, and in the original packaging
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Some products (like earrings or worn sandals) may be non-returnable due to hygiene reasons
Refund Process:
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Contact us via our website or email with your order number and reason for return
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Once approved, send the item back to us (delivery cost may apply)
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After we inspect the item, we will process your refund or exchange
Notes:
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Refunds may take 5–10 business days to reflect in your account
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If the return is due to an error on our part (wrong item, damaged), we will cover return shipping